HAKUNA IPTV Refund Policy
How Refunds Work
We want you to be satisfied with your HAKUNA IPTV subscription. Our refund steps are clear and fair.
1. Who Can Request a Refund
If you request a refund within 7 days of your order and send it from your order email with your order ID, you qualify. We ask that you first let us try to help with any service problems.
2. When Refunds Are Not Given
Refunds are not available after the 7-day window or for accounts closed for breaking the terms, such as sharing logins or re-streaming. Renewals after a full subscription period are not refunded. We cannot refund issues caused by your own internet connection.
3. How to Request a Refund
Send an email to refunds@iptvhakuna.org with your order ID. We will check your purchase date and confirm your refund by switching off your login details.
4. Receiving Your Refund
Refunds are sent back to the original payment method you used, such as card, PayPal or crypto. How long it takes can depend on your bank or wallet provider.
5. How Delivery Works
Your login details are delivered by email within 30 minutes of payment confirmation. Please check your spam folder if you do not see them. We do not send anything by mail.
Need a Refund?
Contact us using your order email if you have a refund question.